Loan recovery software for cooperative banks and credit societies
ACTiVO Loan Recovery helps cooperative banks, credit societies, NBFCs and chit fund operators turn overdue-account reports into organised field work. Your office team assigns cases, field agents record visits in a mobile app, and managers see progress live. The workflow uses exported reports rather than a direct CBS API connection. Confirm report compatibility with MMG.
Why recovery work gets stuck
- Overdue lists are printed or shared on WhatsApp, so cases are hard to track
- Managers can’t see which accounts were visited, when, or with what outcome
- Agents duplicate visits or miss priority accounts
- Integrating a new tool with the CBS sounds expensive and slow
How ACTiVO Loan Recovery works
- Export the overdue report from your CBS as Excel, CSV or XML
- Upload it to ACTiVO Web as a consignment through secure file upload
- Assign cases to field agents by location and priority
- Agents carry out visits in the mobile app and record each outcome
- Monitor recovery live from the web dashboard
No CBS API required
Most cooperative banks can’t easily open their core banking system to a third-party app. ACTiVO doesn’t need that. Your team uploads the reports it already generates, which keeps rollout simple and leaves your CBS untouched.
Built for office and field teams
- Web portal for administrators: upload, assign and review
- Mobile app for field agents: visit lists, outcome recording, progress updates
- MDS Dashboard: workload overview, agent benchmarking, recovered value and agent-wise reports, reviewed weekly or monthly
Part of the ACTiVO Suite
Loan Recovery shares one web and mobile application with Deposit Collection and the MDS Dashboard. ChitsPRO is a separate app for chitty operations.
Who it’s for
Primary cooperative banks, service cooperative banks, urban cooperative banks, credit societies, NBFCs and chit fund operators in Kerala and across India.
Request a demo
Tell us your modules, team size and current CBS, and we’ll walk you through ACTiVO with your own workflow in mind.
- Call: +91 70225 45800
- Email: sales@metamatesgroup.com
- Request a demo →
FAQ
Does ACTiVO Loan Recovery need access to our core banking system? No direct CBS API connection is required. Your team exports the overdue report from the CBS as Excel, CSV or XML and uploads it to ACTiVO through secure file upload.
How do field agents use it? Agents get their assigned cases in the ACTiVO mobile app, visit the accounts and record the outcome of each visit. Progress is visible to administrators on the web portal.
Can we assign cases by area or priority? Yes. Administrators assign uploaded cases to agents using location and priority controls.
Is it only for cooperative banks? It is built for cooperative banks and credit societies, and is also suitable for NBFCs and chit fund operators that run field collections.
What should we bring to a demo? Tell us which modules you need, how your collection process works today, your team size and your current systems.